When you order flowers from our website or call Cross Creek Florist at 804-378-0700, you are speaking with our Customer Service group here in Richmond Virginia, not with a foreign call center across the ocean. When you have additional questions or requests,  we answer your phone call or e-mail, handle your request and solve the problem. The frustrations with call center web sites are avoided when you place your flower order locally.

When placing orders going outside of Metro Richmond, working with Cross Creek Florist has it’s advantages as well. We send your order to only our highest rated Florists. If there is a problem with your order, again our Customer Service Associates here in Richmond will be the ones to resolve the issue for you. Also our $5.00 Service Fee added to out of town orders is $15-$20 less than the fees added by the national call center florists.