Substitution Policy

Occasionally, substitutions are necessary to create your bouquet due to factors beyond our control, such as weather in the world’s flower growing regions, seasonal availability and unanticipated demand. A great effort is taken to duplicate the precise look of the arrangement you ordered, including color, size and value. Occasionally we may have to substitute a keepsake items due availability, especially during peak times at major holidays.
 If substitutions are made to flowers or container, we will always fill your order to full or greater value. 

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